COVID UPDATES

To our valued patients,

In light of the recent announcements by the provincial government - we would like to inform you that the lockdown will not affect the provisions of dental services. Our office will remain open for non-emergency and emergency dental treatment until further notice from the ODA (Ontario Dental Association). We have always prioritized the safety and well-being of our patients and team members which is why we have enforced strict protocols in our office to help stop the spread of COVID-19. We are carefully monitoring the situation and will provide you with updates as they become available from our regulating College. These are challenging and uncertain times, but we feel confident that we can get through this together. Upon your arrival at the office To maintain social distancing, we allow limited number of people in the clinic. Please call or text when you arrive and wait outside of the office until your scheduled appointment time. We will call or text you back when your treatment room is ready, and a team member will then greet you at the entrance. Patients will be screened for COVID-19 symptoms and possible contact with COVID-19 positive persons upon entering the practice. Temperature checks will be taken upon entering the practice. Patients showing signs or symptoms of illness, or exposure to COVID-19, will be asked to reschedule their appointments. Face coverings are required and are only to be removed when instructed by your clinician. Only scheduled patients will be allowed into the office other than patients requiring care from one guardian or caregiver. The number of patients at any given time in the practice will be limited and appointments will be staggered. We ask that patients continue to practice social distancing measures in the office at all times. There will be no physical contact with patients except for treatment.